Privacy Policy


You are currently logged on the official web site of Invacare.
This web site is the property of Invacare UK, a limited liability company and with its central office located at : Pencoed Technology Park, Pencoed, Bridgend CF35 5AQ - United Kingdom

  • Publication editor : esther acton
  • Design and maintenance : Write Media Ltd

No complaint, statement or request for advice sent by e-mail will be accepted. Please send it only by post.


Access to website 

The user of this web site acknowledges that he/she has the skills and means required for the use and access to this site and needs to ensure that the computer configuration that is used does not contain any virus and is operational.
The user acknowledges that he/she has been informed that this web site is accessible 24 hours and 7 days a week, except for force majeure, computer problems, problems related to the structure of the communication network, or technical problems.


Protection of personal information on the website


Messages sent by e-mail may be intercepted. Do not disclose unnecessary or sensitive personal information. In the event that you wish to disclose such information, it must be sent by post.

Use of forms

The user is specifically notified that the information that he/she provides by completing, if he/she wishes, the forms on the web site enables his/her request to be answered and is intended for Invacare International sàrl, which is responsible for processing the data for administrative and commercial management purposes, as well as, unless otherwise indicated, for other Companies of the Invacare Group or Associate Companies, which may contact or send offers to him/her.
If the user does not wish to be contacted by or receive information or offers from Invacare International sàrl, other Companies of the Group or Associate Companies, or if he/she wishes to have a right of access to, cancellation of or amendment of his/her personal information, he/she can write to :

Invacare UK Ltd
Pencoed Technology Park
Pencoed, Bridgend CF35 5AQ

or by e-mail at :


Personal information distributed on the web site

The relevant people have been informed about their rights. The right of access to this information on the Web site is hereby granted. The right of amendment is reserved to Invacare.
Invacare will deal with all your details in the strictest confidence and no information whatsoever will be divulged to any third party.


Authors' Rights - Copyright

The user of this web site is required to comply with the provisions of the relevant law regarding Authors' Rights, Copyright, data processing, data protection and other rights, the breach of which may result in criminal sanctions.

The user shall especially refrain from any collection, indirect use and, in general, any action in respect of personal information that he/she is able to access, that may interfere with the private life or reputation of individuals.

The general structure as well as the software, texts, animated or non-animated images, the know-how, downloadable documents, iconographic and photographic representations, and all other components of the Web site are the exclusive property of Invacare International sàrl.

Any full or partial representation of this site by any method, without express authorization of Invacare International sàrl, is prohibited and is considered copyright infringement.

The same applies to the databases on the Web site, which are protected by the Intellectual Property Code of the European Directive of March 11, 1996 regarding database legal protection.

The trademarks "Invacare" and those of its Associates as well as the logos appearing on the site are registered trademarks.

Any full or partial reproduction of the registered or unregistered trademarks, including the logos, appearing on the Web site, without express authorization by Invacare International sàrl is prohibited.

No user of or visitor to the Web site shall insert a hyperlink to this site without prior express authorization of Invacare International sàrl.

Invacare UK Ltd makes every effort to offer to its users available and verified information and/or tools; however, it cannot be held responsible for errors, unavailability of information, and/or the presence of a virus on its web site.


When you visit our website we use cookies, cookies store information about you using small files which are sent to us by your computer or other access device. We use cookies to facilitate authentication, e-commerce and website analytics.

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping cart or to remember the user's preferences or registration details for a future visit.

We mainly use cookies because they save time and make your browsing experience more efficient and enjoyable. We also use analytical cookies for the purposes of collecting information about how you use the website, this allows us to make the website better and alert us of any errors stopping you from being able to do what you want.

By using our website you are agreeing to our Privacy and Cookie policies and use thereof. If you do not agree to such use please see the 'Managing Cookies' section for details on how to adjust your browser settings.

Types of Cookies

Session/Transient cookies - these cookies only last for the duration of your browsing session and will normally be deleted by your browser when you close your browser.

Authentication cookies - These are cookies specific to knowing if a user is logged in or not.

Persistent/Permanent cookies - these types of cookies are stored on the user's computer and are not deleted when the browser is closed.

Flash cookies/Local Shared Objects - Adobe Flash may store small files from websites on your computer, these files are known as Local Shared Objects or Flash cookies and can be used for the same purposes as regular cookies. For more information visit the Adobe website.

Analytical cookies - These cookies help us understand how our customers are using the website so we can make things better. For more information visit the Google Analytics website.

Third party cookies - these are cookies set by a separate domain to the website you're looking at. For example third party cookies can be present when embedding YouTube videos in our website. We do not control the setting of and accept no liability in connection with any third party cookies.

For further information on cookies please visit

Frequently Asked Questions

Why do we use cookies?

- We use cookies to facilitate authentication, ecommerce and website analytics. Our website may also employ cookies by carefully selected third party partners.

Do I have to accept cookies?

- No, however if you choose not to allow cookies from our website you will still be able to browse our website but your experience will not be as good. Without cookies you will not be able use certain aspects of the website such as ecommerce.

Do cookies retain any personal information?

- No, cookies do not contain personal information such as your address details or credit card details. We have no control over what information is stored and retained by third party cookies used on our website.

Managing Cookies

Each browser has different options to manage cookies on your computer or device. These settings can be modified to prevent cookies from being accepted and some browsers can be configured to provide an alert when a website is attempting to place a cookie on your browser. Most browsers can also be configured to allow first party cookies but prevent third party cookies.

Note that if you choose not to allow cookies from our website you will still be able to browse our website but your experience will not be as good. Without cookies you will not be able use certain aspects of the website such as ecommerce.

You can find some helpful information about controlling your cookies on


Independent cookie advice

Pinsent Masons law firm

Internet Advertising Bureau

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